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Privacy Policy
| SP Engineering (Frome) Ltd
recognizes that respecting user privacy over the Internet is of
utmost importance. This privacy statement is designed to provide
information about the privacy and data collection practices for
the site: http://www.spengineering.co.uk.
The Site is operated by
SP Engineering If you have questions or concerns regarding this statement, you
should first contact our site coordinator at
sales@spengineering.co.uk or by
postal mail to:
SP Engineering (Frome) Ltd
Unit 9, Keyford Court, Marston Trading Estate
Frome, Somerset
BA11 4BD
Identifying Information. In general, you can visit the
Site without telling us who you are or providing any information
about yourself. In some areas of the Site, we ask you to provide
information that will enable us to process an order, offer services
that require registration, assist you with technical support issues
or to follow up with you. Generally,
SP Engineering
requests identifying information when you:
-
Register on any of our web sites.
- Place an order.
- Provide feedback to an online survey or tell us about an idea
or suggestion.
- Participate in a rebate program, contest, or other promotional
offer.
- Request a
SPECIAL SERVICE
Request information or files from technical support or customer
service.
In these instances,
SP Engineering will ask for your name, address,
e-mail address, phone number and other appropriate information needed
to provide you with these services. In all instances, if you receive
a newsletter or other mailing from us, you will always be able to
"unsubscribe" to these mailings at any time.
What SP Engineering
Will Do With Your Information.
If you choose to give us personal information for any of the purposes
above, this information is retained by
SP Engineering and will only be used by
SP Engineering
to support your customer relationship
with us. We will not add you to a mailing list, or newsletter without
your registration for this service. We will only contact you if
further information is required from you to complete a service.
What Others May Do With Your Information. SP
Engineering does not share, rent, or sell any
personally identifying information provided through our Site (such
as your name or email address) to any outside organization for use
in its marketing or solicitations. From time to time
SP Engineering may use agents or contractors who
will have access to your personal information to perform services
for
SP Engineering,
however, they are required by us to keep the information confidential
and may not use it for any purpose other than to carry out the services
for SP Engineering.
In addition, SP Engineering
may also share aggregate information about its customers and its
web site visitors to advertisers, business partners, and other third
parties. For example, we might share that our users are x percent
PCs users and y percent Macintosh users. None of this information,
however, will contain personal, identifying information about our
users.
SP Engineering
On-line Store. The
SP Engineering On-line Store is designed to give
you options concerning the privacy of your identifying information.
If you choose, you can set up an account. This will allow you to
have a customized order page for express ordering and to view your
purchasing history. To protect your privacy, we have designed the
Sites to include certain steps to verify your identity before granting
you access or enabling you to make corrections in an account. You
will always have access to this account information and can view
it, update it or correct it at any time. To access your information,
you will need to use a password.
When purchasing products through the our web site, the order
form will also ask you to provide a daytime telephone number. However,
the telephone number is only used to quickly resolve questions relative
to an order, such as to clarify customer email addresses that are
inactive, or entered incorrectly. Also our courier services
require this information to contact you should a delivery
problem arise.
Third Party Links.
www.spengineering.co.uk
does provide links to other sites. Other Internet sites and services
have separate privacy and data collection practices. Once you leave
www.spengineering.co.uk, SP Engineering
cannot control, and has no responsibility
for, the privacy policies or data collection activities at another
site.
Cookies. At times, we will use a feature on your web browser
to send your computer a "cookie". We do not use cookies to retrieve
any personal information from your computer. We only use cookies
to learn ways to enhance our Sites, and to give you better, more
personalized service while in our web site. You can reset your browser
to refuse all cookies or indicate when a cookie is sent. However,
some functions of the Sites will not function if you refuse cookies.
These areas of our web site will have information posted about
cookies, and when a cookie will be uploaded to your computer.
Changes to this Policy.
SP Engineering may from time to time revise its
privacy policy. You should therefore periodically visit this page,
so you are aware of any such revisions. We will not, however, use
your existing information in a manner not previously disclosed.
You will be advised and have the opportunity to opt out of any new
use of your information.
Contacting Us. If you have any questions about our privacy
policy and/or the practices of our web site, you can write to:
SP Engineering (Frome) Ltd
Unit 9, Keyford Court, Marston Trading Estate
Frome, Somerset
BA11 4BD
Credit
Card Security.
We know customers are concerned about credit card security. We
use one of the worlds largest funds transfer agencies -
PayPal.
If you choose to use a
PayPal account, your personal credit card
information will not be given to
SP Engineering.
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