Orders are sent out either by Royal Mail 24 Service, or by Courier depending on the size and value of the item. We typically use DPD, DHL or UPS for our courier service - again dependent on the order content.
We aim to dispatch the same day for orders recieved by 1pm, providing the item is in stock. You will be notified if this is not the case. Any delays with delivery after it has been sent by us are beyond our control, and we can only address items that have gone missing after the timescales set out from the Delivery companies (typically 10 working days after dispatch).
UK Delivery Estimations for Exhausts
|If You Order... ||Estimated Delivery |
|Monday - Friday before 1pm ||Next Day (weekdays only) |
|Monday - Friday after 1pm ||Day After Tomorrow (weekdays only) |
|Friday after 1pm, Saturday or Sunday ||Tuesday (unless Bank Holiday) |
Please note that it is not a guaranteed next day service: whilst most orders will be dispatched to this time-frame, very occasionally there may be a problem with an order that prevents it being dispatched in time for next day delivery.
When the item has been dispatched, we will update you with a tracking number and you will thereafter be contacted by the courier service
The delivery driver will attempt to obtain a signature from yourself, or a neighbour. We cannot instruct the courier to leave the parcel without being signed for, but you can organise a ‘safe place’ with them. They will contact you to confirm they have your items and will give you the opportunity then to arrange a safe place, if required.
If they are unable to make delivery, a calling card will be left to inform you of the attempt. Couriers will generally make two attempts of delivery; after this time it will be your responsibility to collect the parcel from the local delivery depot near you.
We accept no responsibility for any costs involved when collecting parcels from couriers including any charges, duties or taxes.
Royal Mail / Postal Items
These are sent out by AirMail by fastest available service.
Items are usually sent by UPS and will require a signature. Please see below for approximate delivery times.
As of Jan 2021, the United Kingdom left the EU. This means that Import Charges, Tax / VAT and/or Customs Duty may be payable.
We accept no responsibility for these charges and must be payable on receipt. You will be contacted by your relevant authority and failure to pay these charges will mean your order will be returned or destroyed.
Please be advised that we will not issue any refund for any charges or costs as a result of this.
World Delivery Estimations by Courier
Zone 1: Belgium, France, Germany, Luxembourg, Netherlands, Republic of Ireland, Austria, Denmark
3 - 5 Working Days
Zone 2: Czech Republic, Italy, Slovakia, Spain, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden, Greece, Latvia, Lithuania, Romania.
4 - 7 Working Days
Zone 3: USA, Canada, Australia, Africa, South America & Rest of World
7 - 10 Working Days
Please be advised - The automated product weight system on our website may occasonally overcalcuate the shipping. Should this occur, we will always refund the difference on shipping should it be due to you.